Hotel basic information
Number of rooms: 380
Check-in: 13:00
Check-out: 11:00
Services
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Number of rooms: 380
Check-in: 13:00
Check-out: 11:00
Services
![]()
![]()
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Av. Xeacel., Puerto Aventuras (Quintana Roo), 77782
American Express Visa
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 6 years stays free of charge when using existing bedding.
One child from 7 to 12 years is charged 50 % of the room stay per night in an extra bed.
One older child or adult is charged 85 % of the room stay per night and person when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wired internet is available in public areas and costs USD 5.00 per 30 minutes.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free public parking is possible on site.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.