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Number of rooms: 956
Check-in from: 15:00 - 00:00
Check-out: 00:00 - 12:00
Services / Facilities
24 hour service, Airconditioning, Airport Shuttle, ATM/Cash Machine on site, Baby- sitting, Balcony, Bar, Beauty saloon, Billiards, Breakfast, Canoeing, Car Rental, Children's Playground, Conference facilities, Designated Smoking Area, Diving, Dry Cleaning, Exchange service, Facilities for disabled, Fishing, Fitness room, Free Parking, Games Room, Garden, Golf Course (within 3 km), Hiking, Internet access, Ironing Service, Jacuzzi, Laundry, Luggage Storage, Massage, Non-Smoking Rooms, Outdoor Swimming Pool, Parking, Restaurant, Room service, Safe in the reception, Sauna, Shops in Hotel, Snorkelling, Solarium, Souvenirs/Gift Shop, Spa & Wellness Centre, Table Tennis, Tennis court, Ticket Service, Tour Desk, Turkish/Steam Bath, VIP Room Facilities, Windsurfing
Carretera Cancún Chetumal Km 295, Playa del Carmen, 77710
The stunning beaches stretch for miles and offer the perfect opportunity for scuba diving with a huge variety of colorful fish. Sandos Caracol Beach Resort & Spa features a modern 1,600 m2 spa that includes a sauna and thermal bath circuit.
The Sandos Caracol Beach Resort and Spa is surrounded by beautiful white sandy beaches, unique vegetation including cenotes, mangroves and natural lagoons.
The hotel offers activity programs with the team of entertainers including; guided walks, darts, petanque, table tennis, dance classes, billiards, football, basketball, aerobics, beach activities, pool games and water aerobics.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
These are general hotel policies for Sandos Caracol Eco-Resort & Spa-All Inclusive. Cancellation and prepayment policies vary by room type. Please check the room conditions when selecting your room above.
Euro/Mastercard Visa American Express
Cancellation Policy: If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
One child under 12 years stays free of charge when using existing bedding.
Up to two further children under 12 years are charged 25 % of the room stay per night when using existing bedding.
One older child or adult is charged 42.5 % of the room stay per night when using existing bedding.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: Tax is included.
Service charge is included.
City/tourist tax is included.
Internet: Wired internet is available in the entire hotel and costs USD 5.00 per 30 minutes.
Meal Plan: Meals and selected beverages is included in the room rate.
Parking: Free private parking is possible on site.
Pets: Pets are not allowed.
The hotel reserves the right to pre-authorise credit cards prior to arrival.
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